And not only does Amazon have its own selection of first-party products, it also supports more than 2.5 million third-party sellers, too. How do I reactivate my account? 1. You can not enter an existing name, so choose whatever you like. is their a link or other contact info You can choose whichever method works for your goals. Not selling on Amazon yet? Integrate with the most trusted API for Amazon insights. Billing and residential information must match. Is there any explanation? I also suggest that when you make your decision (and you do not have a registered domain name) that you also make sure that there is not one already out there that is too similar. Don’t forget to check if the name already exists! Where do I go from here? You’ll need to supply Amazon with the proper documents before they’ll allow you to sell again. How to appeal the account is suspended, please help me Merry Christmas You should supply them with your local bank statement. My question… and maybe a suggestion. Password. And while that may not seem like much of an issue, sometimes Amazon’s verification process can take weeks, or even months. You’re right. For instance, many of the “bad actors” on Amazon — those signing up to sell on Amazon for unethical reasons — were immediately removed from the platform once the program was introduced. If you plan to sell your own brand on Amazon, we have lots of resources and tools to help. If you’re naming an Amazon business, your name should follow the general guidelines for naming your business, while also specifying what exactly your business is doing. This seem common. I need to choose a seller name. Ideally, a single work or short phrase works best. Sign in to your account. Currently, sellers who sold on Amazon before the verification process changed do not have to prepare the two forms of identification like new sellers do. Books are one of the biggest sellers on Amazon, and there’s no better example of choosing the right name to set yourself apart here. Amazon goes into further detail about the type of information that they accept, as well as the format in which you must submit this information, on their service page. Last year I changed my seller name from two words shoved together, all lowercase, to two separate words – and one of those words has an apostrophe. More than half the units sold in our stores are from independent sellers. There is no way for you to reupload the passport? Thanks for this article, it’s very helpful! What type of error or message are you getting from Amazon? I sent requested about 50 time each time said the same thing even I did every step corrected. This is also the place where sellers manage inventory, product performance, and define campaign settings. However, I still recommend avoiding spaces and special characters. If you are an Amazon Vendor (you sell in bulk to Amazon and Amazon is the Seller of Record for your products) or an Amazon Seller (you sell products on Amazon Marketplace and you are the Seller of Record), use the same username and password that you use to sign in to Vendor Central or Seller Central to create your Brand Registry account, which ensures you get full access to the features and benefits from vendor and seller … So, in the interest of protecting both its sellers and shoppers, Amazon requires all sellers to go through a strict verification process. If it already exists, you won’t be able to select it. My USA tourist visa, where it say visa was issued in Panama? The verication process will stall my sales and cash cash flow and other issues, Are there any practical ways to minimise disruption. Do I need to have a business entity (LLC, etc.) Help / Account settings / Get started selling on Amazon. That is not allowed if so. Thank you, So I have been having an issue regarding registering with FBA seller and it states that it had to validate my address and that they will send a postcard. It gains considerable credibility to have a name that is registered rather than something that appears that it might change at any time. I am verified as an individual seller, do Amazon make another verification when i become a professional seller? Should I continue on with the original application and then change it later to an individual account or start over with the process? Sellers who send in poor scans, or incomplete and/or incorrect information, are sometimes rejected automatically. Downloaded from your banks website will be fine. Seller Central Coupons became available to Amazon Sellers in mid-November 2017. SellerApp's Free Amazon Keyword Tool helps you generate keyword ideas for your Amazon product listing. This is something you’ll need to sort out with Amazon. I think Amazon is a bad company to deal with. I got verified after I opened my account recently from Australia. Oktober 2020 Daniel Wiegand Amazon FBA, Gebühren, Kalkulation. Can you advise me how to process the document to Amazon FBA , but I do not have the company. I had called amazon and spoke to an agent seller support and she said if I still have issues to do it over with a new email address, but I don’t want to get suspended. Because I have been deactivated I cannot edit my address in seller central. If they send that information as is, Amazon will reject their application due to the discrepancy. you can’t just terminate it. To get here, either find the link to your storefront in Seller Central, or go to one of your product listings, click the link in the “sold by” Section, then the link that says “ [Seller Name] Storefront”. Thank you. Using Stephen King as an example (simply because he’s such a well-known author), his new book Mr Mercedes brings back pages of sellers. If an item is marked as sold by [company name] and Fulfilled by Amazon (note the capital letter), it’s been shipped to an Amazon warehouse and checked beforehand. >I also suggest that when you make your decision (and you do not have a registered domain name) that you also make sure that there is not one already out there that is too similar. They wouldn’t have clue what they are talking about and its a total waste of effort. Ensure that there are no extra spaces in your password. This is so frustrating! Simply choose one you want to use and if there is a conflict it will be stated to choose another. Are you referring to a website here or the Amazon Seller name? The following are actual examples of businesses I found on Amazon. It may take a couple of days, up to a couple of weeks. Q: i have a Chinese passport: they state that I must enter a new address but I cannot access my sellers application to see what the problem is. Access our industry reports, blog, and webinar content. For sellers who have a website it makes sense to do it your way. I am sorry you are experiencing some issues. https://services.amazon.com.sg/resources/siv.html. Now, you may be laughing, but I’ll have you know that I made a very impressive profit on those Furby’s. For sellers who have a website it makes sense to do it your way. I’m at an impasse until I can speak with a person in the identity verification department. i.e. You provided them everything they ask for? However, I still recommend avoiding spaces and special characters. i followed all the criteria in submitting Generate name ideas, check availability, hold name contests. who employ unethical tactics to win sales. Do I just reapply using the same account information? How long is the waiting time … Did I broken any rule without notice :(? I started the process the 9th of October and still have not received the post card. It’s also important to remember that Amazon hosts tens of thousands of businesses, and your products will be shown side by side with your competitors. A debit card may work as well. That’s why they require new sellers to send in every single page of their document. Are you able to contact support to see what the issue is with your information? Is there a way I can search which of these is taken? If you have an existing seller account with Amazon, you must use a unique email address and storefront name when creating your new account to sell on Amazon.com.au. WHta was the UK number you rang to resolve this issue I cannot find a contact number and my countless cases have all lead to poor responses followed by a quick closure. Sorry to hear you are having trouble! I suggest that if you have a registered domain name, you choose something close to that in case customers want to find out more about you on your website. I am thinking of switching legal entity to a new company name on amazon US. Hello, So I recommend proper spacing and grammar, eg: Apostrophe’s Books. I am having the exact same issue with seller verification! No way of knowing until you submit your information. And the verification algorithm just will not accept it, despite different file formats and resolutions. Thanks. Can’t seem to get a clear answer anywhere and I want to make sure I have my ducks in a row before I apply so I can avoid lengthy suspensions etc. Add in this information and see if Amazon takes it. – mastercard statement However, just like any site in which you create an account name if it is already taken it will prevent you from using it. They aren’t giving you any reason why it’s not being accepted? I have a question about AMZ Account set up and verification: Amazon could drop this on sellers without notice, meaning grandfathered sellers who are caught off guard could be suspended or even banned. Powered by Discourse, best viewed with JavaScript enabled. Hi Dave Selling on Amazon is a great way for new online entrepreneurs to get started in this market. The link says Authorization Failed! Amazon bots respond 1 or 2 days after a submission but it’s always the same “unable to verify your…” from both Amazon US and Japan. Jason. Analysis of import records uncovering the shifting supply of goods globally. -passport Will I be able to send more documents in the same attachment, if I can make it up to 10 megabytes? Will “grandfathered-in” sellers have to go through the same verification process? Have you resolved your problem? With regards to your question, there is no service that allows you to check if the seller name that you want to have is unique or is already taken on Amazon. This can happen when you copy and paste your password from somewhere else. the .COM platform seem relentlessly interested in NOT allowing seller in the US market. The last 4 digits match what I gave Amazon in full, so it should be verifiable … yet I keep getting rejected and that is the only thing I can find as a possible reason why. Follow along as we launch a product on Amazon, step-by-step. Pick the perfect name for your amazon seller. I’ve been battling since June 2020 to get some movement on things like bank statements and Utility bill etc. I am stuck on the verification process and am unable to load up my passport back page which i missed initially. So I’m happy to say the EU team however, Not only answered the phone but helped me and resolved the seemingly simple issue in less than 10days. I live in Panama, but I am Peruvian and a resident of Panama for 30 years. Your Amazon seller name must incorporate your brand name, however, which should … Sellers may attempt to contact Amazon for further insight, but should first review every known step and all documentation carefully to ensure the discrepancy wasn’t on their end. I pdf’d the scans before sending. €39 (excl. I have been an Amazon seller for over 12 years when they started the re-verification process in November 2020. but I got denied. You’ll see two IDs in the URL: the Amazon Marketplace ID (e.g. You’re right. Get everything you need to know to start selling on Amazon. You would not want to get into a legal challenge for infringement by someone who is better established and does not want confusion from your name or to take it away from you. Sent copy of my passport/state ID/ recent medical bill/recent energy bill/ credit card and checking account recent statements. Use the following three tips for getting through the Amazon verification process smoothly: Sometimes, it can take weeks or even months for a seller to make sure their “ducks are in a row.” This is especially important for existing sellers whose livelihoods would be affected by a sudden change in Amazon’s terms of service. Amazon states that they cannot validate my address , this is my residential address for 16 years and the address of my new company My Seller Verification was rejected. Then I learned about how global market regions are automatically attached to an account upon registration and each marketplace needs verification. Um auf Amazon verkaufen, musst du einen Amazon Seller Account erstellen. Are you able to change the account to your name? Can any one help me? If Amazon charges you for the pro account, you should be able to contact them for a refund. Are you able to contact anyone at Amazon to help? I have only one acceptable utility service invoice with which to verify my residential address since my rental agreement covers all others like electricity. Can I register as a professional seller on Amazon with an Austrian residence card instead of passport or driver’s license? What should I do at this point ? The Amazon Seller Account is the place where Amazon sellers spend much of their time (varies based on agency or management automation). Get started selling on Amazon To learn about Quick Start Guide > Intro to Seller Central, watch this Seller University video: Get started selling on Amazon . They asked me to attach my passport and bank or credit card statement. An Amazon forum member who went through a similar ordeal suggested that I get verification first and then close the Japan marketplace. I understand what you are saying. > Email address. Can you help. No. I do not drive but I have a state of Illinois state issued ID which let’s me go thru the airport TSA. thanks for sharing such an informative article about Amzon central seller account verification. With the recent boom of ecommerce, aspiring entrepreneurs have looked to Amazon as a way to build a profitable business in 2021. Happily selling on UK / EU platforms now. Seems to me they don’t want more seller on the platform. What was the reason for them rejecting your verification? Amazon vendors have been able to use them for much longer, so you may have already heard about them. However, a workaround that worked in the past was that of writing the name you wanted to have on google followed by “at a glance” (for instance Chris Amazing library at a glance). Do you have a debit card? My perspective opinion about Amazon seller support was a bad one, the company did not provided help with anything. I now believe I made a typo when inputting my address on my seller account so my supporting documents do not match the address exactly due to my typo. But, if sellers get the documents they need to verify who they are now, they won’t lose precious time and sales later. Because if the latter, I’m not quite sure how I’d find out about similar names. Resellers find popular products that already exist and offer them in Amazon's stores. Box? Plus when engaging with anyone who actually knows what a phone is. These are foundational aspects of the process that are really non-negotiable. In order to sell in the North American marketplaces (the United States, Canada, and Mexico), Amazon requires sellers submit two types of documents to the Seller Identification Verification (SIV) process. I’m not sure why I have to go thru the Seller Identity Verification process again. First, your business name, domain name, brand name and Amazon seller name should matchto some degree. Any suggestions what they want from me? Another common issue new sellers run into is mismatched information. Dave Hamrick is an entrepreneur and has been an Amazon seller since 2015. Will they reject my application because they don’t match (my LLC is not listed anywhere on my utility bills). You can sell on Amazon as a sole proprietorship. It has been more than a week and still under review. Amazon wants to see the entire document. There has been no other way you could sign into your account? I always get that “we were unable to verify your…..” form response. Dave lives in Norman, Oklahoma with his wife, Tracy, son, Jack, and a whole mess of pets. I think that maybe they did not like how I scanned the passport but also i think that in my passport does not specify that I live in Panama. Hope you can help. I will appreciate your help in this. Thanks. I’m guessing you’re referring to the website names. Did Amazon give you any explanation as to why your account was rejected? 3 best practices for Amazon seller account verification. My account is currently deactivated due to verification failure. For those who aren’t aware of this rule, Amazon suspends active sellers during verification. Are you still facing this issue? Does the scan or pic need to be a specific dpi to be deemed “clear” to them? Required fields are marked *, Everything you need to find a product & start your Amazon business, Tools to make managing your business easy, so you can focus on growing it, Insights from the Amazon Marketplace tailored to the world's largest brands, Get your product up and running on Amazon with a successful launch, Earn more product reviews - the key to driving traffic and sales, Simplify managing your Amazon business & save time, Web-based software suite to start & grow your Amazon business, Designed for brands and agencies to dominate the market, Access the most accurate Amazon insights for your business. Avoid spaces or special character. It is the only acct statement I have for my business (it is both a cc and bank acct stmt as they are tied together). That may affect the process. to speak to the review team ? . Amazon will soon require third-party sellers in the U.S. marketplace to display their business name and address on their public-facing profiles.. When signed in to your seller account, Amazon should tell you on the homepage if anything is missing such as a bank account, credit card, etc. Amazon’s seller account verification process consists of two parts. Jeder Bericht zeigt andere Umsätze . My sales immediately picked up, and I began to wonder if my nospacesname might have looked in some older buyer’s eyes like some teenager texting. It says 2 days, but I read it can take months for some people. As you begin the exercise of choosing an Amazon seller name, there are a few points that you need to keep in mind. Every document is US based and is in English, I have valid Amazon Prime credit card on file which I use everyday. The issue can be that you had an older selling account. I haven’t been successful with different formats and resolutions and it’s been 10 days. There is considerable value in choosing a seller name that can link easily to an internet domain name. So, when it comes to verification, will it be an issue if the business provides info on the location of the business with office address and utility bill, and I then provide my home address details in Singapore. My response really only applies to the smallest of small sellers … Amazon’s seller account verification process consists of two parts. This seems like a no brainer, but if you fall in love with a name and get carried away, you can forget to check if it’s already been nabbed by someone else. I have a pro seller account since 2 year in whole european marketplace. Thanks. – sole proprietor bus number. I understand how frustrating it can be. This is what happened when experienced Amazon seller Ryan Grant started selling wholesale. She is partially sighted and suffers from Alzheimers and did not want or need either document. Second, you must provide information that proves you are who you say you are. The latter is problematic because the reply email is in Japanese and I have to resort to an online translator to see what went wrong (I have a Japanese name but grew up in Canada). Let somebody else do the hard work of shipping and managing inventory for you. does this cause any concern or issues for Amazon verification. No CSR at this company. This has been going on since August and I have all but given up hope. But I haven’t been able to make progress with either. In diesem Beitrag erfährst du genau, wie du einen Amazon Seller Account erstellen kannst - und welche Stolpersteine dabei zu beachten sind. Please confirm that there is a valid credit card on file, and provide the requested document(s) in .pdf, .png, .jpeg, or .gif format. Dave, Why not (with your influence) and with JS support bring these issues to the attention of someone who maybe cares are Amazon.com seller central … We want to sell on your platform… Maybe use your Big Amazon dollars and invest in a simplified system and use some AI …. I understand what you are saying. If so, how can I avoid this? However, Stine fully expects Amazon to begin verifying grandfathered sellers as it continues to crack down on bad actors. Until now. I have contacted seller support and they said that I can request another but I am not seeing the link and this is very frustrating. , who shared that, for the most part, the process has been a success for Amazon. Are you saying you do not have a company yet? I am so sorry to hear that! No. Der Registrierungsprozess bei Amazon ist eigentlich recht unkompliziert, trotzdem müssen dabei einige Dinge beachtet werden, die für deinen Erfolg von Bedeutung sind. I tried re-activating it but was unsuccessful. What are common issues that new sellers run into during the Amazon seller account verification process? Spaces in seller names used to be a problem years ago, but not any more. Free Amazon Keyword Planner. Paying an annual fee, varies by state. You will need to use a credit card, not a debit card. However my application for amazon.com has been denied so many times due to unverified documents, and now I don’t have any ”UPLOAD DOCUMENTS” option. Brand owners manufacture their own products—or source goods to sell under a private label—to offer shoppers unique selection. Amazon doesn’t provide any answer and support! Just in case, I submitted a credit card statement and mobile phone bill but they were also rejected. Anyway, now it seems that extra account might be interfering with my current identity verification? For example, let’s say a seller’s ID card has their previous address listed, but their billing information shows their new address. Januar 2018 23. You can not use spaces or apostrophes in a domain name. First, you must answer a series of questions (via an online form) about your business and yourself (or whoever the main contact for the business will be). There is considerable value in choosing a seller name that can link easily to an internet domain name. Seller Central from Amazon Services Europe. my seller account identification criteria We were unable to verify the document(s) you provided………… Your LLC address is a P.O. However, Amazon doesn’t make this requirement clear in their guidelines, which is why we’re highlighting it here. Now I am in limbo with North America and Japan even though I had no intention of selling in Japan. Amazon cannot help anything, not customer support, no phone, no real people answer email, just AI machine auto response. Is there a specific way to search for similar names? Just a couple of questions: 1 – I created an LLC and have an EIN. to sell on Amazon? It gains considerable credibility to have a name that is registered rather than something that appears that it might change at any time. Sell your products to the crores of customers across India. I am a Limited Company. What part of the Amazon agreement covers this? Hi Brian, I find it unusual that Amazon is asking for my full nine digit Social Security Number in the account verification process when a transaction takes place that somehow appears suspicious. Yes, that should work. The account type that will let you get started selling on Amazon for free is called the “Individual seller account.” This account type has some limitations as compared to the account that has a monthly fee (known as the Professional seller account), but it’s perfect for someone who wants to get started without spending any money right away. I have had several emails back from Amazon but am unsuccessful loading up the final documents. On this site, we use cookies and similar tools (collectively, "cookies") to provide and improve services to you and to show ads. also, can i use a cell phone bill? Dear Sir , Continue with the process and change it to an individual after. You might contact seller support to see how you can set it up or reach out to Cynthia Stine who specializes in this area. If the name is taken then Google would display the link to the Amazon storefront for that seller. I believe so, but you might check with Amazon’s SIV just in case. And not only does Amazon have its own selection of first-party products, it also supports more than, So, in the interest of protecting both its sellers and shoppers, Amazon requires all sellers to go through a. You know there’s even a business opportunity out there … I know there are companies that do consultS for individuals but $1000 is a bit steep. Your email address will not be published. I am not 100% sure on that question but I would assume that the address should match what is on the utility bills. I received a text naming an “OTP” followed by a six-digit number. Amazon Seller Central – Welchen Bericht brauche ich? That is normal. Now I’m more serious about to be one of the seller on amazon . Chinese Passports do not have signatures, how should my scan be prepared? I Attached both and they sent me an email that says UNABLE TO VERIFY DOCUMENT in both attachments. Unfortunately, you will have to wait until you hear back from them regarding your account. I was told to start over. Sometimes, sellers submit only part or a single page of a billing document or bank statement. Might that affect the verification process? Get a list of highly relevant, Amazon auto-suggested and trending keywords with the Amazon Keyword Search tool. Some good guidelines include making sure your name is simple and easy to remember (can you say it out loud?) please help out !! Fitness Niche. I keep receiving an automated message within 15-20 minutes of submitting documents: “We have reviewed the document(s) you recently provided but do not have enough information to reactivate your seller account at this time. Any insight you can give me on this would be super helpful. I am from Norway, and the bills are in a not supported language, but I translated the headlines in pdf. Sign up. I am a new seller applying to Handmade and am getting rejected. I checked my account, and sure enough, aside from North America, I was also connected to Europe and Japan marketplaces despite only being notified about US, Canada, and Mexico when registering. Wholesale Seller Advice. Amazon.com, Amazon.co.uk, etc), and your Merchant ID. I live in Singapore but will be operating my Amazon account under a business entity from Ireland with my team there. I suppose my case is a slightly more complicated in that I have a separate amazon.com account which previously had a seller account but I didn’t do anything with it and so Amazon deactivated for inactivity. It may be a good idea to browse popular products in your business’ niche to get a feel for the brand names on Amazon in your industry. It takes the hassle out of selling online. or my Panama driver’s license or my Panama id? Did Amazon give you a reason why it was not verified? After I was verified I have been kind of locked out of US account. To avoid multiple accounts? Amazon Policies, Amazon Seller, Seller Resources, Selling on Amazon. Scan of Passport and Sign the Scan? Or do I email them and ask to start again? Amazon wants to see the entire document including all of the small print pages. He shares his Amazon sales knowledge as a professional writer and social media influencer. Which bank statement should I provide for verification as a non-US seller, Hyperwallet or local bank?